Privacy Policy
How Prime AI Consultants LLC collects, uses, stores, and protects your information.
This Privacy Policy describes how Prime AI Consultants LLC (“Prime AI,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit our website at primeaiconsultants.com (the “Site”) or engage with us through forms, email, or scheduled calls.
1. Information We Collect
Information you provide directly
When you submit a discovery call request, contact us by email, or otherwise communicate with us, you may provide:
- Name, email address, and phone number
- Company name, job title, and industry
- Information about your MES, ERP, CRM, or other enterprise environment
- Any other content you choose to include in your message
Information collected automatically
Like most websites, we collect limited technical information from your browser, including IP address, browser type, device type, referring URL, pages viewed, and timestamps. This information is used solely for site analytics and security.
2. How We Use Information
We use the information you provide to:
- Respond to inquiries and schedule discovery calls
- Deliver services to clients we have engaged with
- Send relevant operational communications (no marketing email lists)
- Improve our website and content
- Comply with legal obligations
We do not sell, rent, or trade personal information to third parties.
3. Sharing of Information
We share information only with:
- Service providers who help us operate the Site or business (for example, form processors, email providers, scheduling tools), under appropriate confidentiality obligations.
- Legal authorities when required by valid legal process or to protect rights, property, or safety.
- Successors in connection with a merger, acquisition, or asset sale, subject to standard confidentiality protections.
4. Client Data & Confidentiality
For client engagements, we operate under written confidentiality terms (NDA, MSA, or equivalent). Production data accessed during an engagement is read-only by default, logged, and used solely for the agreed scope of work. Data is not retained beyond the engagement except where required by contract or law.
5. Cookies & Analytics
The Site may use cookies and similar technologies for essential functionality and aggregated analytics. You can disable cookies in your browser; some site features may not function as expected.
6. Data Retention
Inquiry information is retained for the period necessary to respond and follow up, typically up to 24 months, unless a longer period is required by contract or law. Client engagement records are retained per the applicable engagement terms.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, but our security posture documentation is available to clients on request.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information. To exercise these rights, contact us at hello@primeaiconsultants.com.
9. International Visitors
The Site is operated from the United States. If you visit from outside the U.S., information collected will be transferred to and processed in the U.S.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be highlighted on the Site.
11. Contact Us
Questions about this Privacy Policy or our data practices:
Prime AI Consultants LLC
Email: hello@primeaiconsultants.com
Phone: (805) 216-4651
Phoenix, AZ · Los Angeles, CA